Terms & Conditions

Last updated: 17 July 2026 · Bangalore, India

Welcome to Fifty+, a brand operated by Praan Healthtech Pvt. Ltd. (“Praan”, “Praan Health”, “Fifty+”, “we”, “us”, “our”).

These Terms & Conditions govern your access to and use of our website, online store, products, devices, programmes, consultations, content, and related services.

By using our website, placing an order, or interacting with our products or services, you agree to these Terms. If you do not agree, please do not use the website or services.

About Fifty+

Fifty+ offers health and wellness products for adults, including nutrition products, supplements, devices, hardware products, and related services.

Some products may be connected to Praan Health’s broader health programmes, consultations, app-based services, or care offerings. Where you enrol in a Praan programme or use a connected service, additional terms, consent forms, or programme-specific conditions may apply.

Eligibility

You must be at least 18 years old to place an order or use our services.

If you purchase a product or service on behalf of a family member, parent, or dependent, you confirm that you have their permission to do so and that the information shared with us is accurate.

Product Information

We try to ensure that all product information, descriptions, images, ingredients, benefits, prices, and availability shown on the website are accurate and updated.

However, product packaging, formulation, availability, and pricing may change from time to time. In case of any difference between website content and product packaging, the information on the product packaging should be referred to for final use, ingredients, allergens, warnings, and instructions.

Product images are for representation purposes and may differ slightly from the actual product.

Health Disclaimer

Our products and content are intended to support general health and wellness. They are not meant to diagnose, treat, cure, or prevent any disease.

Nutrition products, supplements, devices, and wellness content should not be treated as a substitute for medical advice, diagnosis, or treatment.

Please consult your doctor or qualified healthcare provider before using any product if you have a medical condition, are taking medication, are pregnant or lactating, have allergies, or are purchasing for someone with a known health condition.

In case of a medical emergency, contact emergency services immediately.

Orders

Once you place an order, you will receive an order confirmation through email, SMS, WhatsApp, or another communication channel.

Order acceptance is subject to payment confirmation, product availability, serviceability of the delivery location, and successful verification where required.

We reserve the right to cancel or refuse an order in case of payment failure, incorrect pricing, suspected fraud, stock unavailability, delivery restrictions, or any other operational issue.

Pricing and Payments

All prices shown on the website are in Indian Rupees unless stated otherwise.

Prices may be inclusive or exclusive of applicable taxes, shipping charges, or other charges as shown at checkout.

Payments are processed through authorised payment and checkout partners. We do not store your card, UPI, or net banking details on our own systems.

An order will be processed only after successful payment confirmation.

Shipping and Delivery
We aim to dispatch and deliver orders within the timelines mentioned on the website, product page, checkout page, or order communication.

Delivery timelines are estimates and may vary due to courier delays, location constraints, public holidays, weather conditions, operational issues, or other circumstances beyond our control.

Please ensure that the shipping address and contact details entered at checkout are accurate. We will not be responsible for failed delivery due to incorrect address, incomplete address, customer unavailability, or unreachable contact details.

Returns, Refunds, Replacements and Cancellations

Returns, refunds, replacements, and cancellations are governed by our Returns, Refunds & Cancellations Policy, which forms part of these Terms.

Due to the nature of our products, opened, used, or tampered nutrition products cannot be returned.

Replacement or refund requests may be reviewed only for eligible cases such as damaged product received, wrong product delivered, missing item, expired product, or defective hardware/device, subject to the applicable timelines and conditions mentioned in our policy.

Devices and Hardware Products

For devices and hardware products, please refer to the product page, invoice, warranty card, or product documentation for usage instructions, warranty terms, and support details.

Warranty, if applicable, will be provided as per the specific terms mentioned for that product.

Damage due to misuse, mishandling, unauthorised repair, physical damage after delivery, or failure to follow usage instructions may not be covered.

Product Use and Responsibility
You agree to use our products only as instructed on the product packaging, product page, user manual, or supporting documentation.

You are responsible for checking ingredients, allergens, suitability, dosage instructions, usage warnings, and storage instructions before using any product.

Praan Healthtech Pvt. Ltd. will not be responsible for any issue arising from misuse, incorrect use, overuse, failure to follow instructions, undisclosed medical conditions, allergies, or use against medical advice.

Consultations and Health-Linked Services

Some products may include or provide access to consultations, health assessments, app-based tracking, device interpretation, coaching, or related services.

These services are intended for guidance and wellness support. They are not a substitute for emergency care, hospitalisation, specialist treatment, or ongoing medical care from your primary doctor.

Any recommendations provided through Praan’s health-linked services are based on the information you share. You are responsible for ensuring that all information provided is accurate and complete.

Account and Communication

You may receive communication from us through email, phone, SMS, WhatsApp, app notifications, or other channels for order updates, service updates, product information, reminders, support, and marketing communication.

You are responsible for keeping your contact details updated.

If you create an account or receive login access to any Praan platform, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

Intellectual Property

All website content, product content, images, text, videos, design, logos, graphics, brand names, programme materials, reports, educational content, and other materials are owned by or licensed to Praan Healthtech Pvt. Ltd.

You may use this content only for personal, non-commercial purposes. You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit any content without prior written permission from Praan Healthtech Pvt. Ltd.

Website Use

You agree not to misuse the website or services.

You must not attempt to interfere with website security, misuse offers or coupons, place fraudulent orders, upload harmful content, scrape website data, or use the website in a way that violates applicable law or affects other users.

We may restrict, suspend, or terminate access if we believe the website or services are being misused.

Third-Party Services

Our website and services may use or link to third-party platforms, including payment gateways, checkout providers, logistics partners, analytics tools, communication platforms, app stores, or external websites.

We are not responsible for the content, policies, availability, actions, or errors of third-party services. Your use of third-party services may be governed by their own terms and policies.

Limitation of Liability

To the maximum extent permitted by law, Praan Healthtech Pvt. Ltd., its directors, employees, affiliates, partners, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, devices, content, or services.

Our total liability, if any, shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

Nothing in these Terms limits liability where it cannot be limited under applicable law.

Indemnity

You agree to indemnify and hold harmless Praan Healthtech Pvt. Ltd., its directors, employees, affiliates, partners, and service providers from any claims, losses, damages, liabilities, costs, or expenses arising from your misuse of the website, violation of these Terms, incorrect information provided by you, or improper use of our products or services.

Privacy
Your use of our website, products, and services is also governed by our Privacy Policy.

Please review the Privacy Policy to understand how we collect, use, store, and share your information.

Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with the revised “Last updated” date.

Continued use of the website, products, or services after changes are posted means you accept the updated Terms.

Governing Law and Jurisdiction

These Terms are governed by the laws of India.

Any disputes arising from these Terms, the website, products, or services shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

Contact Us
For any questions about these Terms, please write to us at:

Praan Healthtech Pvt. Ltd.
Email: info@praan.health